{"id":2122,"date":"2016-08-23T03:31:56","date_gmt":"2016-08-23T07:31:56","guid":{"rendered":"https:\/\/escape.konstantstudio.com\/?page_id=2122"},"modified":"2022-07-23T13:42:34","modified_gmt":"2022-07-23T17:42:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/escape.konstantstudio.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; parallax=&#8221;content-moving&#8221; disable_element=&#8221;yes&#8221; bg_overlay=&#8221;dark75&#8243; css=&#8221;.vc_custom_1503510192024&#8221;][vc_column][\/vc_column][\/vc_row][vc_row full_height=&#8221;yes&#8221; parallax=&#8221;content-moving&#8221; css=&#8221;.vc_custom_1503510881796{background-color: #0b0e11 !important;background-position: center;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_empty_space height=&#8221;150px&#8221;]<div class=\"vntd-special-heading special-heading-align-center heading-separator\" style=\"margin-bottom:35px;\"><h1 class=\"header  font-primary uppercase font-size-30px font-primary font-weight-default\" ><span class=\"colored\">FREQUENTLY ASKED QUESTIONS<\/span><\/h1><\/div>[vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_toggle title=&#8221;How do I pay?&#8221; el_id=&#8221;1503509619496-2ad68cb9-51a3&#8243;]You can pay in advance online through our website, or by Visa, Mastercard or debit once you show up for your game.[\/vc_toggle][vc_toggle title=&#8221;Where can I find my cool team picture?&#8221; el_id=&#8221;1503509619572-fb4ec65e-c5f5&#8243;]Your picture will be posted on our facebook page within a few days of your game.<br \/>\n[\/vc_toggle][vc_toggle title=&#8221;Are games in french and english?&#8221; el_id=&#8221;1503509619653-f513b3b2-ed9c&#8221;]Yes, all games are equipped to accomadate both French and English speakers<br \/>\n[\/vc_toggle][vc_toggle title=&#8221;Can I get a discount on my birthday?&#8221; el_id=&#8221;1503509619734-af6d75b8-1192&#8243;]Yes! You can get a 50% discount on your birthday. \u00a0However you must be in a group of minimum 4 players to receive the discount. You will need to show your ID upon arrival. If your birthday happens to fall on a day we are closed, you can redeem your discounted\u00a0game on the day before or after.[\/vc_toggle][vc_toggle title=&#8221;What happens if I arrive late&#8221; el_id=&#8221;1503509619910-4d97844b-16dc&#8221;]Your play time may be reduced or you may not be able to play at all depending on how late you are. Please make sure you arrive at least 15 minutes before your game time.<br \/>\n[\/vc_toggle][vc_toggle title=&#8221;How old do I need to be to play?&#8221; el_id=&#8221;1503509619996-d6ebf9b8-0cc3&#8243;]The difficulty of our games can be adjusted to accomadate all age groups, however players under the age of 14 must be accompanied by an adult.<br \/>\n[\/vc_toggle][vc_toggle title=&#8221;Are your games suitable for individuals with limited mobility?&#8221; el_id=&#8221;1503509620164-194b90b5-9847&#8243;]The Italian Mafia Restaurant and Zombie Apocalypse are both suitable for individuals with limited mobility.[\/vc_toggle][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_toggle title=&#8221;Are there various difficulty levels?&#8221; el_id=&#8221;1503509620248-cd6256d1-a5d9&#8243;]<span class=\"gmail_default\">\u200b<\/span>We have a flexible hint system that lets players dynamically adjust the difficulty of the game to their preference as they play.[\/vc_toggle][vc_toggle title=&#8221;How many players escape each room?&#8221; el_id=&#8221;1503509620338-2ecad742-7766&#8243;]All our stats for each room are published each week and are available on the website in the game section.<br \/>\n[\/vc_toggle][vc_toggle title=&#8221;How do I get there by pubic transportation&#8221; el_id=&#8221;1503509620427-23f6dba4-e2d8&#8243;]We are a 12 minute walk from the Georges-Vanier metro station. There is also bus 57 from Guy-Concordia metro that stops right in front of our building.<br \/>\n[\/vc_toggle][vc_toggle title=&#8221;Is there parking available?&#8221; el_id=&#8221;1503509620546-ae56250b-b2de&#8221;]There is free parking available on the streets surrounding our building. You can find parking on Bassin, William, Des Seigneurs and Richmond.\u00a0Parking spots may be limited during weekdays so we advise you give yourself ample time before your game time.[\/vc_toggle][vc_toggle title=&#8221;Is there a possibility we might play with other people?&#8221; el_id=&#8221;1503509619423-be87694d-b260&#8243;]No, groups will not be mixed together.[\/vc_toggle][vc_toggle title=&#8221;Why do you have two identical rooms?&#8221; el_id=&#8221;1503509620730-f5708258-a498&#8243;]This feature allows larger groups to compete and race against each other! Ideal\u00a0for team events (coporate team building, parties, sports teams)[\/vc_toggle][vc_toggle title=&#8221;Is it safe?&#8221; el_id=&#8221;1503509620642-f4b2b525-9673&#8243;]Yes. We&#8217;ve designed our games with your safety in mind. No special physical capabilities are required and there is an unlocked emergency doors in all of our rooms. None of our rooms require you to use physical force or to crawl into small places.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; parallax=&#8221;content-moving&#8221; disable_element=&#8221;yes&#8221; bg_overlay=&#8221;dark75&#8243; css=&#8221;.vc_custom_1503510192024&#8221;][vc_column][\/vc_column][\/vc_row][vc_row full_height=&#8221;yes&#8221; parallax=&#8221;content-moving&#8221; css=&#8221;.vc_custom_1503510881796{background-color: #0b0e11 !important;background-position: center;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_empty_space height=&#8221;150px&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_toggle title=&#8221;How do I pay?&#8221; el_id=&#8221;1503509619496-2ad68cb9-51a3&#8243;]You can pay in advance online through our website, or by Visa, Mastercard or debit once you show up for your game.[\/vc_toggle][vc_toggle title=&#8221;Where can I find my cool [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2122","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | Escape Masters<\/title>\n<meta name=\"description\" content=\"You have questions? 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